Frequently Asked Questions

Please read our FAQ before sending us a message.

Expected delivery time is 5-20 days.
Due to differences in procedures among countries, the above is only an estimate. We will handle the shipment for you as soon as possible.

Our payment is secure. There will be a payment channel to supervise the funds, and the payment will be handed over to us after you receive the goods.
So, you can make purchases in our store with peace of mind.

  1. We process orders and prepare goods.
  2. Perform shipment, update order status, and provide logistics information.
  3. The system sends a shipping notification to the buyer.
  4. The buyer receives the goods.
  5. Order completed.
  6. If necessary, provide after-sales service.

After placing an order, the system will send you an invoice as soon as possible. You can check the invoice through the email address where you placed the order.

Send us an email

 

Service Mail:
[email protected]

Our Address:
71-75 Shelton Street, Covent Garden,
London, WC2H 9JQ.